Australian customs and biosecurity requirements are thorough, detailed, and unforgiving of mistakes. A missing document, an incorrect declaration, or an item flagged at the border can hold your shipment for days — or longer. At Easy as™, managing your customs paperwork isn't an add-on. It's built into everything we do.

Here's exactly what we handle, and why it matters.

The Documents Behind Every Shipment

Every household shipment crossing the Australian border requires a specific set of documents. Get them right and clearance is smooth. Get them wrong and your shipment waits — at your cost.

The B534 — Unaccompanied Personal Effects Statement

This is the cornerstone document of your customs process. It's your official declaration of everything in your shipment, reviewed by both the Australian Border Force (ABF) and the Department of Agriculture, Fisheries and Forestry (DAFF) before your goods are released.

At Easy as™, we prepare your B534 with you — reviewing your inventory line by line, identifying items that require specific declaration, and making sure the form is complete and accurate before your shipment sails. An incomplete or incorrect B534 is one of the most common causes of delays at the Australian border. We make sure it isn't yours.

The Packing List and Inventory

Your B534 is supported by a detailed packing list — a room by room, item by item record of everything in your shipment. Our team creates this on collection day as we pack, tagging and labelling every box and item. This document travels with your shipment and is presented to DAFF and ABF on arrival.

The Bill of Lading

Your Bill of Lading is the official contract between you and the shipping line — proof of ownership and a record of what's been shipped. Easy as™ prepares and manages this document as part of your service.

Export Documentation

Before your shipment leaves New Zealand, export documentation must be completed and lodged. We handle this end to end, coordinating with New Zealand Customs to ensure your shipment departs cleanly.

The GST-Free Threshold — We Make Sure You Qualify

If you've owned your household goods for more than 12 months before your move, you can import them into Australia duty-free and GST-free. This is one of the most significant financial benefits of moving your own belongings — and one of the most commonly misunderstood.

At Easy as™, we review your inventory specifically with the 12-month rule in mind. We identify which items qualify, which don't, and how to document everything correctly so you get the full benefit. For a detailed explanation of how the rule works, visit the Australian Border Force at abf.gov.au.

Biosecurity — The Layer Most People Underestimate

Customs clearance in Australia isn't just about what you own — it's about what your items may be carrying. DAFF's biosecurity assessment runs parallel to the customs process, and it has the power to hold, treat, or destroy items that don't meet Australia's strict standards.

At Easy as™, biosecurity preparation starts before collection day. We review your inventory for risk items — timber furniture, outdoor equipment, natural materials, food products — and flag anything that needs attention before it's packed. On collection day, our team is trained to identify and document items that require declaration.

For current biosecurity requirements and to check specific items, visit DAFF's official import conditions database at agriculture.gov.au/bicon.

Our Australian Partners

Once your shipment arrives in Australia, our network of Australian customs and biosecurity partners takes over. They manage the assessment process with ABF and DAFF, coordinate any required inspections, and handle your clearance from port to depot.

You don't need to call anyone, follow up on anything, or navigate the Australian government system yourself. We coordinate everything on your behalf and keep you updated at every stage.

That's Where We Come In

Customs paperwork is complex, time-sensitive, and consequential. A mistake doesn't just cause inconvenience — it can cost you money and delay the start of your new life in Australia.

At Easy as™, we've done this hundreds of times. We know what DAFF and ABF are looking for, we know how to prepare your documentation correctly, and we know how to get your shipment through the border cleanly.

Your job is to start your new chapter. Ours is to make sure nothing gets in the way.